Legal Notice

This website is published by LUDOCARE, a company registered with the Lyon Trade and Companies Register under SIRET 831 898 937, with its registered office located at 7 chemin du Randin 69130 ECULLY.

Publication Director: LUDOCARE

The website is hosted by the following company:

OVH, SAS with a share capital of €10,069,020,
RCS Lille,
Métropole 424 761 419 00045
APE code 2620Z
VAT number: FR 22 424 761 419
Registered office: 2 rue Kellermann – 59100 Roubaix – France

The website https://ludocare.com is the exclusive property of LUDOCARE.

Access to and use of the website are subject to the full acceptance and compliance with the following terms and conditions.

The user agrees to use the information provided on the website for personal and non-commercial purposes. Failure to comply with the provisions of these legal notices may result in civil and/or criminal liability.

  1. WEBSITE CONTENT
    The website is operated by LUDOCARE.
    It’s primarily used to present the company’s expertise and services.
  2. INTELLECTUAL PROPERTY
    The data, programs, music samples, texts, information, logos, visual identities, animated or non-animated images, videos, and their formatting appearing on the website are the property of LUDOCARE and are protected by the provisions of the Intellectual Property Code.
    Any unauthorized use of these materials is strictly prohibited.
  3. PROTECTION OF PERSONAL DATA
    Users may be required to provide certain personal data when responding to forms offered to them on the Website. The input of this data is necessary for LUDOCARE to process the user’s request.

    LUDOCARE is committed to complying with the provisions of Law No. 78-17 of January 6, 1978, relating to data processing, files, and freedoms as amended, and the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, known as “GDPR,” and taking all necessary precautions to preserve the security of entrusted personal information.

    Data Controller:
    LUDOCARE processes the personal data of users as a data controller.

    Processed Personal Data and Purposes of Processing:
    LUDOCARE collects personal data from users who have contacted them, especially through the online contact form or by subscribing to the newsletter. This data is necessary to respond to users’ requests. As part of providing its services, LUDOCARE only processes the following personal data strictly necessary for their contact requests: name, first name, and email address.
    The purpose of processing this personal data is to enable LUDOCARE to respond to user inquiries.

    Recipients of Personal Data:
    The personal data collected on the Website is processed only by members of the LUDOCARE team.
    The majority of personal data is stored on hosting servers located in the European Union. Users are informed that their personal data will be protected in Europe to comply with the GDPR regarding the personal data of European citizens.

    Duration of Personal Data Retention:
    LUDOCARE commits to retain this personal data, unless there is a contrary legal or regulatory obligation, for a maximum period of three years from the last contact with the user, whether initiated by LUDOCARE or the user (e.g., newsletter sending).
    At the end of this period or in the event of exercising their rights by users, LUDOCARE commits to destroy any copy of the personal data of users that it holds.

    Security of Personal Data:
    LUDOCARE undertakes, as part of its obligation of means, to take all useful precautions and to implement appropriate technical and organizational measures to ensure a level of security adapted to protect the personal data of users against alteration, destruction, and unauthorized access.

    Rights of Users Regarding Their Personal Data:
    Users have the right to exercise their rights of access, rectification, erasure, objection, restriction of processing, and data portability, the right not to be subject to automated individual decision-making, and the right to withdraw their consent, concerning the personal data they provide.
    To exercise any of these rights, users should address their request by email to the following address: contact@ludocare.com.
    LUDOCARE commits to respond to the request as quickly as possible and no later than one month from the receipt of the request. If users consider that the processing of their personal data constitutes a violation of applicable legislation, they have the right to lodge a complaint with the CNIL (French Data Protection Authority).

    Confidentiality of Personal Data:
    LUDOCARE guarantees the confidentiality of the processed personal data and ensures that individuals authorized to process such personal data are also committed to respecting this obligation of confidentiality.
  4. COOKIES
    The website may use cookies to facilitate navigation and collect data for audience measurement purposes. By browsing the website, the user consents to the use of cookies.
  1. GOOGLE ANALYTICS
    LUDOCARE uses Google Analytics to track visitors on this Site.
    Cookies are used by Google Analytics to collect this data.
    In order to comply with the new regulations, Google has made changes to data processing, which visitors can review on the following pages: Google Analytics
    LUDOCARE is committed to treating collected data anonymously and disabling “data sharing.”
  2. COMMENTS
    LUDOCARE encourages visitors to post comments on the Site. However, comments that are unrelated to the Site’s content will be considered as spam and therefore deleted. Comments that are offensive or have racist, violent, or sexual connotations will also be removed.
  3. LIABILITY
    LUDOCARE disclaims all responsibility for any potential malfunctions that may occur on the Site, leading to data loss or unavailability of access to the information produced therein. LUDOCARE cannot guarantee the completeness and truthfulness of the information present on the Site, nor the absence of modifications by a third party (intrusion, virus). The visitor is solely responsible for their use of the Site’s content.
    The elements presented on the Site are subject to change without notice and are provided to visitors without any warranties, either express or implied.

    The presence of hyperlinks on the Site does not create joint liability between LUDOCARE and the owners of other sites regarding the content of the sites to which the visitor is redirected. Only the responsibility of said sites can be invoked.